PRIVACY POLICY

Last Updated: 13 May 2026

This Privacy Policy (“Policy”) describes how IGALOREUSM HEALTH & WELLNESS PRIVATE LIMITED (“GaloreUs”, “Company”, “we”, “our”, or “us”) collects, uses, stores, processes, shares, and protects your personal data when you access or use our website, platform, applications, products, coaching services, events, or related offerings (“Services”).

By accessing or using the Services, you consent to the collection and use of your information in accordance with this Policy and applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (“DPDP Act”) and the Information Technology Act, 2000.

1. COMPANY DETAILS

Company Name: IGALOREUSM HEALTH & WELLNESS PRIVATE LIMITED

Registered Address: 418, 2nd Floor, Anchor Mall, Civil Lines, Jaipur, Rajasthan, India

Email: mrinal@galoreus.com

Website: https://galoreus.com

2. INFORMATION WE COLLECT

We may collect the following categories of personal data:

a. Identity Information

- Name

- Email address

- Phone number

- Username or profile information

b. Professional & Coaching Information

- Career information

- Goals and aspirations

- Session notes voluntarily shared by you

- Coaching preferences

c. Technical Information

- IP address

- Browser type

- Device identifiers

- Operating system

- Cookies and usage analytics

d. Payment Information

Payments are processed through third-party payment providers. We do not store complete debit/credit card information on our servers.

e. Communication Information

- Messages exchanged through the platform

- Customer support communications

- Feedback and surveys

3. PURPOSE OF DATA COLLECTION

We collect and process personal data for the following purposes:

- To provide coaching and related services

- To manage user accounts

- To schedule and conduct sessions

- To process payments

- To improve platform functionality and user experience

- To communicate updates, reminders, and support responses

- To ensure platform safety and prevent fraud

- To comply with legal and regulatory obligations

4. LEGAL BASIS FOR PROCESSING

We process personal data based on:

- Your consent

- Performance of contractual obligations

- Compliance with legal obligations

- Legitimate business interests permitted under applicable law

5. COACHING DISCLAIMER

GaloreUs provides coaching, mentoring, professional development, and wellness-oriented services only. The Services are not medical, psychiatric, psychological, or clinical therapy services and are not intended to diagnose, treat, cure, or prevent any medical or mental health condition.

If you are experiencing a medical or mental health emergency, please immediately contact a qualified healthcare provider or emergency services.

6. COOKIES AND ANALYTICS

We may use cookies, analytics tools, pixels, and similar technologies to:

- Understand website usage

- Improve functionality

- Personalize user experience

- Measure marketing effectiveness

You may disable cookies through your browser settings, though some features may not function properly.

7. THIRD-PARTY SERVICE PROVIDERS

We may engage trusted third-party service providers for:

- Payment processing

- Video conferencing

- Cloud storage

- Analytics

- Communication and email services

- Customer support

These providers may process personal data on our behalf under confidentiality and security obligations.

8. SHARING OF INFORMATION

We do not sell personal data.

We may share information:

- With service providers assisting us

- With coaches assigned to your sessions

- If required by law, court order, or regulatory authority

- To protect legal rights, safety, and platform integrity

- In connection with mergers, acquisitions, or restructuring

9. RECORDING OF SESSIONS

Certain coaching calls, webinars, or sessions may be recorded for training, quality assurance, documentation, or operational purposes only after obtaining appropriate consent where required.

10. DATA RETENTION

We retain personal data only for as long as reasonably necessary for:

- Service delivery

- Legal compliance

- Dispute resolution

- Operational and business purposes

Thereafter, data may be securely deleted or anonymized.

11. DATA SECURITY

We implement reasonable technical and organizational security measures including:

- Access controls

- Secure hosting environments

- Encryption where appropriate

- Restricted internal access

However, no electronic transmission or storage system can be guaranteed to be completely secure.

12. YOUR RIGHTS

Subject to applicable law, you may:

- Request access to your personal data

- Request correction or updating of inaccurate data

- Withdraw consent

- Request deletion of data

- Raise grievances regarding processing

Requests may be sent to mrinal@galoreus.com.

13. CHILDREN’S PRIVACY

Our Services are intended only for individuals above 18 years of age. We do not knowingly collect personal data from minors.

14. CROSS-BORDER TRANSFERS

Your data may be processed or stored outside India through trusted third-party infrastructure providers, subject to applicable safeguards and legal protections.

15. THIRD-PARTY LINKS

Our platform may contain links to third-party websites. We are not responsible for their privacy practices or content.

16. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Updated versions will be posted on the website with revised effective dates.

17. GRIEVANCE OFFICER

Name: Mrinal Pareek

Email: mrinal@galoreus.com

Address: 418, 2nd Floor, Anchor Mall, Civil Lines, Jaipur, Rajasthan, India

18. CONTACT US

For questions regarding this Privacy Policy, contact:

mrinal@galoreus.com